Quality MethodsQuality is the most essential ingredient for ensuring customer satisfaction. Our quality policy, focus, strategies and quality system enable us to maintain the quality culture for our best performance and growth.
Our quality culture is a journey to excellence with innovation, institutionalization, and integrity in our operations. We ensure the product and customer satisfaction through various means
- Understanding customer requirements and expectations through our domain knowledge and systematic requirements gathering
- Conceiving value adding IT solutions
- Our constant quality focus in design and development
- Maintaining predictability of software quality and progress visibility through rigorous checks applied during various phases of the projects
- Constantly addressing customer problems and issues
Quality Standards that we aim to followZven was awarded the ISO 9001:2008 Certification in early part of 2011. We are committed to total customer satisfaction, world class quality products and services delivered at committed time and at globally competitive prices.
We constantly strive and continually improve our work practices through Training, empowerment and development of people and technology up gradation. We strive to excel in product quality with constant research and development.
Keeping in line with our commitments towards quality parameters and improvements, Zven is aiming to achieve SEI-CMM Level 3 by end of 2011 and SEI-CMM Level 5 before the end of year 2012.